Air Canada Travel Voucher

Using Air Canada Travel Vouchers: A Comprehensive Guide

  • If you are an avid traveler or simply love flying with Air Canada, chances are you have received or earned an Air Canada travel voucher at some point. Additionally, these vouchers offer great flexibility, allowing you to redeem them toward future flights, vacation packages, seat upgrades, and more.
  • However, navigating the redemption process can sometimes feel confusing, especially if you’re unfamiliar with Air Canada policies and procedures. Firstly, in this article, we’ll break down everything you need to know about using Air Canada travel voucher. Secondly, we’ll guide you guiding you step by step through the redemption process.

What Is an Air Canada Travel Voucher?

Additionally, Air Canada issues travel vouchers as monetary credits in Canadian dollars. The airline can award these vouchers for reasons such as canceled flights or denied boarding, or accumulated rewards through Air Canada loyalty program. Additionally, you may use travel vouchers for booking flights, luggage fees, cabin upgrades, or any other services provided by Air Canada. Furthermore, the validity period of the voucher can vary from six months to five years, depending on the circumstances.

Where to Find Your Air Canada Travel Voucher?

Typically, Air Canada sends travel vouchers via email to the address associated with your booking or loyalty account. When receiving a voucher, it’s essential to check the email’s subject line and sender details, as phishing attempts can mimic legitimate communications. Legitimate emails from Air Canada will originate from “[email protected]” or “[email protected]”. If you cannot locate your voucher in your inbox, try checking your junk or spam folders. Still unable to find it? Reach out to Air Canada’s customer support team for assistance.

Redeeming Your Air Canada Travel Voucher

Follow these steps to redeem your Air Canada travel voucher:

  • Search for flights: Visit Air Canada’s official website and enter your desired origin, destination, dates, and number of travelers. Run the search, browse the results, and select the desired flight.
  • Apply the voucher: Once you’ve chosen your flights, proceed to the payment page. Here, you will find an option labeled “Apply a Travel Voucher.” Click on it, revealing a text entry field. Type or paste your travel voucher code into the field, press “Apply,” and watch the voucher’s face value deduct from the total cost.
  • Add any remaining balance: If your travel voucher doesn’t cover the entire booking amount, you can pay the difference using your favorite payment method. Simply select your preferred payment option and complete the transaction.
  • Review and confirm: Take a moment to review your reservation details, ensuring accuracy and completeness. Don’t forget to print or store the e-ticket confirmation for future reference. Congratulations! You’ve successfully redeemed your Air Canada travel voucher.

Voucher Validity

  • Air Canada travel vouchers are generally valid for 2 years from the date of issue. You must complete all travel before this validity expires. If a booking was made prior to the expiry date, redemption is still possible after that date.
  • You can also request a one-time extension of voucher validity due to extenuating conditions, such as sickness or work commitments.

Important Things to Remember

  • Each travel voucher carries a unique identifier consisting of letters and digits. Never divulge this code unless completing a bona fide transaction with Air Canada.
  • Validity periods differ between travel vouchers, so be aware of your voucher’s expiration date. Attempting to redeem an expired voucher will likely prove fruitless.
  • One voucher can typically only be applied to one booking. However, you can combine multiple vouchers to offset larger expenses.
  • Unless explicitly stated otherwise, unused portions of a travel voucher won’t roll over to subsequent bookings. Spend the entire voucher’s value during the initial redemption.
  • The voucher can be used only by the person named on it. Unfortunately, transferring a voucher to someone else is impossible.
  • Additionally, Certain voucher types can be restricted to specific routes, cabins, or fare classes. Always read the fine print before attempting to redeem a voucher.
  • Travel vouchers don’t always cover taxes and fees. Sometimes, you must shoulder these costs separately.

My travel voucher has expired. Can I still use it?

Expired vouchers have no value. However, you may contact Air Canada customer services at +1-866-609-1576 or +1 (888) 247-2262 team to plead your case. Additionally, explaining the extraordinary circumstances that prevented you from redeeming the voucher on time. Although rare, compassionate agents might grant leniency and reinstate your voucher.

Can I apply my travel voucher for seat upgrades or ancillary services?

Absolutely! I can use travel vouchers to pay for seat upgrades, checked bags, inflight meals, or any other optional services offered by Air Canada.

Can I use my travel voucher to buy gifts or merchandise from the Air Canada shop?

Regrettably, no. Travel vouchers hold no value in the Air Canada shop. Their sole purpose is to subsidize travel-related expenditures.


Can I use an Air Canada voucher on United Airlines flights?

No, Air Canada travel vouchers can only be redeemed for flights operated by Air Canada and its partner airlines. They cannot be used to book flights on other airlines like United.

How do I use an Air Canada travel voucher?

Additionally, be sure to input the voucher number when booking a flight on Air Canada’s website or app. Afterward, pay any additional fare or taxes separately.

Can I get an extension on the expiry of my Air Canada voucher?

However, if you have a valid reason, you can request a one-time voucher validity extension with Air Canada due to extenuating circumstances. Approval is at Air Canada’s discretion; nevertheless, it is worth a try.

Can I transfer my Air Canada voucher to someone else?

No, Air Canada travel vouchers are non-transferable. They can only be redeemed by the original voucher recipient.


Using Air Canada travel vouchers can be intimidating at first glance, but armed with the correct information, the redemption process proves relatively painless. Additionally adhere to the advice laid out in this article, and you’ll master using Air Canada travel vouchers in no time. Furthermore, Happy traveling!