Turkish Airlines 24 Hours Cancellation Policy and Refund Status

Turkish Airlines Cancellation Policy: A Detailed Overview for Passengers

Planning a trip can be exciting, but unforeseen circumstances may lead to changes in your travel plans. Turkish Airlines understands this and offers a cancellation policy to help passengers manage their bookings. This guide will walk you through Turkish Airlines’ cancellation policy and the steps to cancel your flight.

Key Points of Turkish Airlines Cancellation Policy

A 24-hour risk-free cancellation policy is available for flights to or from the United States, booked at least seven days before departure.
Cancellations within 24 hours of departure for domestic flights between Türkiye and the Turkish Republic of Northern Cyprus are not permitted.
If your flight is canceled by Turkish Airlines, you are entitled to a full refund, including the ticket service fee, or a flight change at no extra cost by calling +1 (800) 874-8875 or +1-866-609-1576.
Depending on your fare type, fees and fare differences may apply when canceling or changing your flight.

How to Cancel Your Turkish Airlines Flight?

If you need to cancel your Turkish Airlines flight, follow these simple steps to ensure a smooth cancellation process:

Visit the Turkish Airlines Website: Go to turkishairlines.com, the official website of Turkish Airlines.
Log In to Your Account: Sign in to your Turkish Airlines account using your credentials.
Access Your Booking Details: Locate and select the flight you wish to cancel.
Cancel Flight Option: Find and click the “Cancel Flight” option. Review the cancellation policy and any applicable fees before proceeding.
Confirm Cancellation: Verify your selection and submit your cancellation request at +1 (800) 874-8875 or +1-866-609-1576. You will receive an email confirmation once your flight has been successfully canceled.

Remember to check the cancellation policy for your specific fare type and route, as fees and restrictions may vary.

Turkish Airlines Cancellation Options and Fees

Turkish Airlines’ cancellation fees and options vary based on your fare type and route:

Economy Promotion, Economy Flexible, and Business Promotion: Tickets under these fare types are non-refundable. However, passengers can make changes to their bookings by paying a change fee.
Economy Restricted, Economy Flexible, and Business Restricted: For these fare types, refunds are available but subject to a fee. Additionally, changes are permitted, also with an associated fee.
Economy Flexible, Business Flexible, and Business Restricted: Tickets under these categories are refundable without incurring a fee. Passengers can also make changes to their bookings without additional charges.

Before making changes or canceling your Turkish Airlines flight, it’s crucial to review your ticket type and the corresponding policies to understand any potential fees and restrictions that may apply.

How to Cancel a Turkish Airlines Miles&Smiles Award Flight?

If you need to cancel a Miles&Smiles award flight booked with Turkish Airlines, there are a few steps you can take to ensure a smooth process.

To cancel your flight and get your miles redeposited, you have two options:

Online Cancellation: Log in to your Miles&Smiles account on the Turkish Airlines website, locate your booking, and follow the prompts to cancel your flight.
Call the Turkish Airlines U.S. Call Center: Dial +1 (800) 874-8875 or +1-866-609-1576 to reach the call center and request a cancellation. Also, Provide your booking details and any other necessary information to the representative.

To redeposit your miles, you’ll need to pay a fee:

For domestic flights, the fee is 150 Turkish lira ($4.91).
For international flights, the fee is $70.

In the case of a no-show, you can still get your miles back for an additional fee:

For domestic flights, the fee is 200 Turkish lira ($6.55).
For international flights, the fee is $150.

While these fees may vary depending on the number of Turkish Airlines miles you redeemed, they generally remain reasonably low, allowing you to recoup most of your miles for future travel. Be sure to check the current fees and your specific flight details to make informed decisions about canceling your Miles&Smiles award flight.

Refund Process for Turkish Airlines Cancelled Flights

To claim a refund for your canceled Turkish Airlines flight, there are several methods available:

Contact Turkish Airlines Phone Number: Contact Turkish Airlines via phone at +1 (800) 874-8875 or +1-866-609-1576 or email to request a refund. Provide your booking details, cancellation information, and reason for the refund request.
Visit a Turkish Airlines Office: Visit a local Turkish Airlines office and present your booking details, cancellation information, and also the reason for the refund request. A Turkish Airlines representative will guide you through the refund process.
Online Refund Request Form: Fill out the refund request form on the Turkish Airlines website. Input the necessary information, such as your booking details, cancellation information, and reason for the refund request.

After submitting your refund request, keep track of its status by periodically checking the refund status on the Turkish Airlines website or through phone number. Moreover, Processing times may vary depending on the refund method and the complexity of your case.

Faqs

Does Turkish Airlines offer a 24-hour cancellation policy?

Yes, Turkish Airlines provides a 24-hour risk-free cancellation policy for flights to or from the United States booked at least seven days before departure.

What happens if I cancel my flight within 24 hours of booking?

If you cancel your flight within 24 hours of booking and the departure is more than seven days away, you are eligible for a full refund without any penalty.

Can I cancel a domestic flight within 12 hours of departure?

Cancellations within 12 hours of departure for domestic flights between Türkiye and the Turkish Republic of Northern Cyprus are not permitted.

What are my options if Turkish Airlines cancels my flight?

If Turkish Airlines cancels your flight, you are entitled to a full refund, including the ticket service fee, or a flight change at no extra cost.

Are cancellation fees based on my fare type and route?

Yes, Turkish Airlines’ cancellation fees and options vary depending on your fare type and route. Check your ticket’s fare rules for specific details.

How can I request a refund for my canceled flight?

You can request a refund through various methods, including contacting customer support, visiting a Turkish Airlines office, or submitting an online refund request form on their website.

How long does it take to process a refund request?

Refund processing times may vary depending on the method used to request the refund and the complexity of your case. Regularly check the refund status on the Turkish Airlines website or through customer support for updates.

Turkish Airlines Cancellation Policy