WestJet Cancellation Policy

WestJet Flight Cancellation Policy for Your Flight Ticket

WestJet understands that travel arrangements sometimes change unexpectedly. Whether due to personal reasons, work commitments, or unforeseen circumstances, flight cancellations happen. When facing such situations, understanding the airline’s policies can alleviate anxiety and simplify resolution processes. This guide elucidates WestJet Flight cancellation policy concisely and comprehensively.

General instruction For WestJet Flight Cancellation Policy

WestJet permits ticket cancellations subject to specified terms and conditions. Key provisions incorporate fare rules, advance notification windows, and refund restrictions. Essential aspects include:
  1. Applicable Fees: Non-refundable tickets attract cancellation penalties ranging from administration charges to entire ticket value, contingent on fare class and departure proximity.
  2. Notice Deadlines: Notifying WestJet ahead of scheduled flights facilitates smoother transactions and waives possible fines. Generally, earlier announcements lead to greater flexibility and monetary relief.
  3. Exceptional Cases: Special accommodations apply to passengers encountering extraordinary events beyond reasonable control, exemplified by severe illness, bereavement, or natural catastrophes. Such exceptions mandate documentary substantiation.

Steps to Cancel a WestJet Flight

Navigating WestJet’s online portal eases ticket cancellation tasks considerably. Follow these step-by-step instructions to accomplish seamlessly:
  • Visit My Trips: Firstly, Log in to the ‘Manage My Bookings’ section using the booking reference number and surname.
  • Select Flight: Locate the corresponding trip amid displayed listings and click Cancel.
  • Review Options: Contemplate remaining alternatives, namely altering dates or destinations instead of outright termination.
  • Finalize Cancellation: Authorize definitive abandonment by hitting Confirm Cancellation.
  • Verify Completion: Ensure receipt arrival confirming successful transaction conclusion, and for further details, contact customer service at +1-866-609-1576 or +1 (888) 937-8538.

Fees for Changing or Canceling a WestJet Flight

One of the primary concerns when considering a flight change or cancellation is the associated fees. Change or cancellation fees may apply per direction, per person, for each affected flight. The specific fees depend on the benefits associated with the booking. It is recommended that the exact fees applicable to your booking be checked by travel agent. Understanding the potential costs involved will allow you to make an informed decision when modifying or canceling your WestJet flight.

WestJet 24 Hours Cancellation Policy

WestJet offers a small concession if you need to cancel your booking at the last minute. If canceled less than 24 hours before scheduled departure, the base fare is still forfeited. However, any airport improvement fees, airport taxes, and other government taxes paid can be refunded by the WestJet Airlines. To take advantage of this policy, you must:
  • Cancel no later than 1 hour before your scheduled departure
  • Submit your refund request within 30 days of cancellation
With basic fares, this is the only amount you can recoup. It provides a small saving over canceling within 24 hours and getting zero refund whatsoever. This policy applies to both basic and refundable fares since the latter are always fully refundable anyway.

No-Shows – Automatic Cancellation

  • One important catch: If you simply no-show for your flight without canceling your ticket, WestJet will automatically cancel the entire booking. You will not be able to recover any portion of the fare, including taxes and fees. If plans are changed last minute, ensure that your flight is officially canceled at least 1 hour before departure to have taxes refunded.

Cancel Within 24 Hours for Credit

  • WestJet does offer one alternative if you need to cancel at the last minute due to an unexpected disruption but still hopes to reuse the value of the ticket.
  • If you cancel your trip less than 24 hours before your initial scheduled departure, WestJet will provide a travel credit equal to the base fare amount paid rather than refunding taxes only.
  • The credit is valid for future bookings made within a year of cancellation. Credits are non-transferrable and apply only to the passenger named on the original booking. It’s essentially like a gift certificate towards future flights.
  • To take advantage, you must cancel no later than 2 hours before your original departure time. Then notify WestJet you choose to receive a travel credit rather than a minimal tax refund.
  • Factors like illness, injury, or family emergencies can qualify you for an even more generous credit. But in general, this policy helps redeem some value after a last-minute cancellation.

WestJet Cancellation Policy FAQ’s

Are there any restrictions on the WestJet flight cancellation policy?

Yes, there are certain restrictions on the WestJet flight cancellation policy. The policy is applicable to new bookings made after specific dates for travel to specific destinations. Therefore, It is not applicable to group bookings, certain resorts, and UK and European destinations. Additionally, WestJet dollars issued in the event of a cancellation can only be applied towards a new vacation package after a 15-day waiting period.

What are the fees for changing or canceling a WestJet flight?

Change or cancellation fees may apply per direction, per person, for each affected flight. Additionally, The specific fees depend on the benefits associated with the booking. It is recommended to check with WestJet or your travel agent for the exact fees applicable to your booking.

Can I make same-day changes to my WestJet flight?

Yes, you can make same-day changes to your WestJet flight under certain conditions. A same-day change is a confirmed flight change requested starting at 24 hours before departure, where the only difference is the time of departure. Also, The flight must be from the same origin to the same destination, on the same calendar day as the original departure, and operated by WestJet. Additionally, specific fares and seat availability criteria must be met. Same-day changes may incur a fee and can be made at the airport or by calling WestJet.

What is the WestJet 24-Hour Cancellation policy?

The WestJet 24-Hour Cancellation policy allows passengers to cancel their flight within 24 hours of booking without incurring any cancellation fees. Additionally, This policy applies to flights operated by WestJet, and certain conditions must be met. However, Basic tickets are generally not eligible for cancellation unless it is done within the 24-hour window from booking.


WestJet cancellation and refund policies favor the lowest fares for maximum flexibility. Moreover, Basic fares mean no refunds for cancellations made over 24 hours pre-departure – only taxes come back. taxes can be refunded by 24 hours. Lastly, Knowing the fine print on WestJet’s cancellation policy lets travelers book the optimal fare for their needs and budget.


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